Sylvia is terrific! She just helped my fiancé and I buy a beautiful condo in the best part of Cambridge. Since we met her a few month ago, we find her honest, trustable and professional. Along the process, she really keeps in mind about the features of houses that we like or dislike and gives us advise during showings accordingly. And she is very easy to communicate, in fact, she always thinks ahead of us and reminds us of all kinds of details that we would never think about. She never ever pushes us into anything and she can sense between the houses we sort of like and the ones we really love. When after not long, we find an adorable condo, she becomes quite determinate and strategic to help us win it with a price comfortable for us. And we get it beating 15+ offers! Besides, she really helps us setting in, like recommend good handymen, etc. She even gifts us a spare AC unit! With her, our house buying and moving-in process is much more smooth than we imagined!